Company Policy

1. Payment must be received before any orders will be dealt with.

2. For sending your material (file transfer) you can use www.yousendit.com, this service is free and fast. Or send your original composicions to the email productions@customplayback.com

3. The delivery for the final product will be done electronically or by CD post. You will receive Wave or Aiff files.

4. Payment methods accepted: Paypal, 2checkout (remember you don't have to sign up to use Paypal's secure online credit card facilities), also you can send cash and un-crossed postal orders entirely at your own risk.

5. Our customers are always happy with the final product, because during the process you will be able to hear how the production is going, so you will receive exactly what you wanted.

6. We offer professional Instrumentation " We make our songs using the best digital samples and live instruments.

7. Prices vary on a per-project basis, we must quote each project according to your needs.

If you have any further questions please contact us by email or using the live chat at the right of this page.